HOSPITALITY CASE STUDY
ABOUT THE CLIENT
Our Hospitality client is a multi-award-winning Restaurant Group headquartered in Las Vegas, with restaurants in both Southern Nevada and Southern California. Over the past five years, the company’s Effortless Desktop™ users have grown from 40 to over 100. The use of the Effortless Office solution — Effortless Desktop™, Effortless Infrastructure, Effortless Defense™ — is used by managers, staff, and front of house staff like hostess an who all need computing resources. They have more than 10 servers hosted in Effortless’ data centers in the Las Vegas SUPERNAP facilities, which are the most cost-efficient, mission critical, high-availability data centers on the planet – All which are hosted in the Effortless ClearSky™ Environment. The restaurant group exceeded 5 successful locations by the end of 2015 and a successful rebrand in 2018.
PAIN POINTS
The infrastructure was failing to cope with expansion of the business and lack of advanced security, reliable disaster recovery, and data backup – all while they were faced with inadequate speed and efficiency of IT Infrastructure.
SOLUTION
- A centralized cloud-based desktop that virtualized the servers, applications, and each user’s desktop.
- Vitrualized POS allowing the system and all the data to be accessed within the Effortless Desktops™ and maintained by the expert Effortless crew.
THE NUMBERS
15% INCREASE IN PRODUCTIVITY
Being able to log in to the company’s applications from any location or device allows managers and staff to spend more time working with clients. That, and everything is applied to all the company’s users globally, not one at a time.
90% INCREASE IN SPEED ADDS/MOVES/CHANGES
The speed of adding and removing employees to the system is important to the client. The client employee that brought Effortless in said, “Effortless created a basic template that can be applied to our new hires. This means that many times it only takes a few hours to spin up new users with their Effortless Desktop™. And in the event of terminating an employee, we just pick the day and time, and our support team at Effortless has always been great about locking the account down for us.”
100% INCREASE IN PEACE OF MIND
The switch to Effortless means that now all users are on the same software and operating system versions. Before our client had a few different versions of OS and software running on various work stations. With the Effortless Desktop™ solution, they now have more than 100 users all in synch. In addition, licensing and patching of the company’s software is now seamless.
STORAGE
Effortless Desktops™ provide vast amounts of secure, HIPAA and SOC compliant storage, with additional always available; therefore, as the organization scales up, so does its capacity for state-of-the art storage.
DISASTER RECOVERY & BUSINESS CONTINUITY
Effortless provides disaster recovery and backup at a highly effective rate.
SPEED AND EFFICIENCY
Effortless Desktops™ provide this multi-location enterprise instant access to the applications they need. The solutions provided by Effortless increase the accountability of the staff and the collaborative ability of our client.
ADVANCED SECURITY
Our client makes use of Effortless Defense™ which provides zero-day vulnerability and advanced protection which include enterprise firewall, spam, and antivirus, but goes beyond with sandbox-based detection techniques and a behavioral engine with machine learning. These additional security measures fulfill the goals they have for defense against cyber-threats and protection of customer’s valuable personal data.