HEALTHCARE CASE STUDY
ABOUT THE CLIENT
Nation’s largest physician-owned and managed occupational health services company with 275+ Employees.
- 275+ Employees
- 4 Office Locations
- 50+ home workers
- 30+ Servers
- 18 unique applications running
- Highly sensitive data stored and sent electronically
- Hybrid solution –some servers are on site
PAIN POINTS
The client was looking for a complete solution to a variety of technology issues, but the number one reason they came to Effortless was because they were facing mounting concerns in the area of compliance from its growing list of clients including Fortune 50 companies and other leading multi-national corporations, as well as private small-and medium-sized businesses in all types of industries.
Making changes across multiple locations with varied staff members was frustrating to senior management. The infrastructure was failing to cope with expansion of the business and lack of advanced security, reliable disaster recovery, and data backup –all while they were faced with inadequate speed and efficiency of IT Infrastructure. Security –both HIPAA and PCI compliance needs had to be strongly addressed in all solutions.
SOLUTION
- A centralized HIPAA and SOC 2 Type 1 Compliant cloud-based desktop solution, that virtualized the servers, applications, and each user’s workstations.
- Advanced security with Effortless Defense™.
- Secure sending and receiving of emails with Effortless Encrypt™.
- Remotely managed Effortless Wi-Fi™ in all locations.
- Full user support with USA-Based Effortless Engineering Team.
- We work with all third party vendors
- Badge access/keycards are managed by Effortless
THE NUMBERS
15% INCREASE IN PRODUCTIVITY
Being able to log in to the company’s applications from any location or device allows managers and staff to spend more time working with clients. That, and everything is applied to all the company’s users globally, not one at a time.
90% INCREASE IN SPEED ADDS/MOVES/CHANGES
The speed of adding and removing employees to the system is important to the client. The client employee that brought Effortless in said, “The speed of Effortless is incredible. For example, it now only takes 45 minutes to bring on a new staff member with their Effortless Desktop™. And while we have very little turnover, for the few situations we have had, just a quick call and the crew at Effortless has the account on lock down.”
100% INCREASE IN PEACE OF MIND
The switch to Effortless means that now our client has a single source for all their IT needs. And the unique way Effortless provides all the support and infrastructure.
STORAGE
Effortless Desktops™ provide vast amounts of secure, HIPAA and SOC compliant storage, with additional always available; therefore, as the organization scales up, so does its capacity for state-of-the art storage.
DISASTER RECOVERY & BUSINESS CONTINUITY
Effortless provides disaster recovery and backup at a highly effective rate.
SPEED AND EFFICIENCY
Effortless Desktops™ provide this multi-location enterprise instant access to the applications they need. The solutions provided by Effortless increase the accountability of the staff and the collaborative ability of our client.
ADVANCED SECURITY
Our client makes use of Effortless Defense™ which provides zero-day vulnerability and advanced protection which include enterprise firewall, spam, and antivirus, but goes beyond with sandbox-based detection techniques and a behavioral engine with machine learning. These additional security measures fulfill the goals they have for defense against cyber-threats and protection of customer’s valuable personal data.