Healthcare Case Study 63021

HEALTHCARE SMALL BIZ CASE STUDY

OVERVIEW

Being a small organization trying to compete in the hyper-competitive medical space against larger organizations is difficult.  Given the thin margins typical of this market vertical, trying to manage the compliance, security and daily operations cost-effectively is a real challenge.  Now imagine trying do all that well, and compete with larger competitors without an internal IT resource!  Here’s how Effortless leveled the playing field for this small medical business…

ABOUT THE CLIENT

A women’s healthcare focused organization using an innovative approach to optimize the patients’ experience and outcomes.  Their healthcare ecosystem enables physicians to collaborate, maintain autonomy, have access to real-time, trusted resources, and reduces the burdens and constraints of systemic inefficiencies commonly experienced in traditional managed care environments.

Years with Effortless: 1
Users: 4
Locations: 1

PAIN POINTS AND MOTIVATIONS

  • As a new company, compliance and cybersecurity were their primary drivers given their HIPAA requirements as a healthcare provider
  • They have audits by their insurance providers regularly and needed to insure they pass them
  • Needed the ability to work from anywhere securely
  • Concerned about responsiveness of support needed to ensure continuous operational integrity 
  • Did not have an internal IT resource
  • Wanted to consolidate managing their needs all with one vendor so they could simplify their day-to-day experience and focus on their core business

HOW DID EFFORTLESS OFFICE HELP?

  • Effortless did a complete set-up of the new office using our pro services division.
  • Successfully implemented all of the products to ensure they are protected.
  • Very fast deployment; build to deployed in under 30 days.

EFFORTLESS OFFICE SOLUTION

Managed Services

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Multi Factor

Authentication (MFA)

2FA-outline_white

Help Desk

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Disaster Recovery

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Desktop

As-A-Service (DaaS)

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M365 / O365

MS Office-outline_white2

Compliance

As-A-Service

ribbon-outline_white150

ProServices

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Infrastructure

As-A-Service (IaaS)

server-outline_white

Security

shield-checkmark-outline_white

Managed Services

cloudy-outline-white150

Multi Factor

Authentication (MFA)

2FA-outline_white

Help Desk

people-outline_white

Disaster Recovery

sync-outline_white

Desktop

As-A-Service (DaaS)

desktop-outline_white

SD-Wan

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Compliance

As-A-Service

ribbon-outline_white150

Private/Public

Cloud

cloudy-outline-white

Infrastructure

As-A-Service (IaaS)

server-outline_white

M365 / O365

MS Office-outline_white2

Security

shield-checkmark-outline_white

ProServices

person-outline_white

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AFTER MIGRATION?

With Effortless Office’s focus on ensuring a solid technology roadmap, the client future-proofed their needs for a good 5 years.  The client was very satisfied with the on-boarding process — emphasizing great communication from the EO team, and very few post-onboarding issues to deal with since.  

“Thank you for the quick turnaround.” – Anne, Director of Clinical Services