EFFORTLESS SUPPORT
Effortless is committed to delivering superior support to meet the needs of our clients; this is what sets us apart in the industry. You speak directly to your dedicated, US based support team made up of highly trained and certified engineers. We learn your business so we can meet its specific needs.
PERSONALIZED
Effortless takes the time to learn about your company and its specific needs. A dedicated team will be assigned to you and will be available at any time.
24/7 365
EffortlessSupport™ is 24/7 365 – We don’t take holidays, or weekends off. We know your business can’t afford any down-time so we make sure we are available when you need us.
NO ADDITIONAL COST
Unlimited support is a service that we include with all of our products. Our support includes all 3rd party applications at no additional cost.
INCLUSIVE
At Effortless we don’t just support your standard applications, we also provide full support for all 3rd party applications and databases. With over 18 years of experience in the industry, we have worked with over 1000 applications. This knowledge allows us to work with your vendors and maintain all of your software, databases and systems so you don’t have to.
PROACTIVE
Effortless support utilizes an advanced monitoring and alerting system to provide us with the information necessary to be proactive. We continually optimize your systems based on this information to insure optimal performance and protection from threats at all times.
TECH SPECS
• Dedicated Support Team
• Certified Engineers
• 100% USA Based Staff
• Tier 1 through Tier 4
• 24/7 – 365 Support
• HIPAA / HITECH
• SOC2 TYPEII, PCI, FFIEC & more
• Ticketing System
• Weekly & Monthly Reviews